Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications) By Rue Green
600 Pages | 2011 | ISBN: 1587142902 | EPUB + PDF | 33 MB
The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment
Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these solutions is quickly earning market leadership: Cisco Unified Customer Voice Portal (CVP).
Designing Cisco Network Service Architectures (ARCH) Foundation Learning Guide: (CCDP ARCH 642-874) (3rd Edition) By John Tiso
736 Pages | 2011 | ISBN: 1587142880 | PDF | 13 MB
Designing Cisco Network Service Architectures (ARCH) Foundation Learning Guide, Third Edition, is a Cisco®-authorized, self-paced learning tool for CCDP® foundation learning. This book provides you with the knowledge needed to perform the conceptual, intermediate, and detailed design of a network infrastructure that supports desired network solutions over intelligent network services, in order to achieve effective performance, scalability, and availability.
INE Cisco CCNA Voice Course
Language: English | 25h 08m | 1280X720 | .FLV | 8.94 GB Genre: eLearning
The CCNA Voice class is an ultimate all-in-one solution for engineers pursuing the Cisco Certified Network Associate Voice (CCNA Voice) certification. This Video-on-Demand course includes over 25 hours of instructor-led content that will fully prepare you for the latest Cisco 640-461 ICOMM v8 certification exam. Please note that per Cisco CCNA Voice certification requirements, you need to have already met the pre-requisite of having a valid regular CCNA (Routing & Switching) status.
CBT Nuggets Cisco 642-832 CCNP TSHOOT with Jeremy Cioara
Language: English | 13h | 640x480 | WMV | 1.41 GB Genre: eLearning
Are you ready to run a Cisco network? You will be, once you pass your TSHOOT exam. TSHOOT is the final step for earning Cisco's CCNP certification. Employers trust that CCNP certified staff have the vital, problem-solving skills their network needs.
Cisco CCNP Security SECURE 642-637 with Michael J. Shannon
Language: English | 11 hrs | 800x592 | MPEG-4 | 2.54 GB Genre: eLearning
Take your first big step towards CCNP Security certification by passing Cisco's 642-637 exam. You'll be advancing your security knowledge and career, upping your odds for scoring a promotion and building your clout within any IT team.
Over 90 advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager with this book and ebook
Full of illustrations, diagrams, and tips with clear step-by-step instructions and real time examples.
Master call admission control and the technologies associated with it, which is an important aspect of any unified communications deployment to ensure call quality and resilience
Focus on implementing Local Route Groups, Device Pools, Route Patterns and various other call routing technologies with a specific focus on building an E.164 compatible dial plan.
Master the necessary aspects of configuring media resources to support conferencing, transcoding, and Music on Hold.
CBT Nuggets Cisco VoIP CCNA Voice ICOMM 640-461 with Jeremy Cioara
Language: English | 19 hours | 800x600 | .Mp4 | 1.55 GB Genre: eLearning
The CCNA Voice training is for anyone who would like to begin exploring Cisco Voice over IP (VoIP) technology. Voice over IP is now the "hot topic" - it's no longer bleeding edge. Businesses around the world are realizing the cost savings, efficiency, and just plain "coolness" of combining their telephone and data networks into one unified system. Today, it's rare to find a company not using VoIP! That said, there is a massive shortage of qualified people who can implement and support VoIP systems.
TrainSignal: Implementing Cisco Unified Computing System Training Additional Content-iRONiSO | 2.61 GB
Cisco and VMware pros can now capitalize on their skills with a cross-platform certification in Cisco Unified Computing. Learn UCS implementation from start to finish with VCDX#49 & vExpert Jason Nash as he uses production grade labs to show you how to master the objectives of the Cisco Data Center Unified Computing Support Specialist, one of the most desired and respected certifications in IT.
Having trouble connecting your devices together and to the Internet or printing from any computer? With Network Magic Pro 5.5, you can skip the tech support phone calls, online forums and expensive on-site consultants. Network Magic Pro provides do-it-yourself tools to help you set up, manage and secure your network like an IT professional.
CBT Nuggets - Cisco CCNA Labs - Cisco for the Real World
English | FLV | h264, yuv420p, 800x600, 15.00 fps | aac, 44100 Hz, stereo | 1.41 GB Genre: Video Training
Is certification valuable? Absolutely. The Cisco CCNA certification can open more doors
in your career field than you ever thought possible. The CCNA certification teaches
you the "nuts and bolts" of Cisco devices, the Cisco IOS, and big picture network concepts.
...but is there more to it than just the CCNA? Absolutely.
This has been the driving force behind this one-of-a-kind series.
Cisco CCNA Labs: Cisco for the Real World teaches you everything that you need to
know that may or may not have been directly certification related.
It's just not possible to write exam questions that covers these types of concepts!
CBT Nuggets - Cisco CCIE Routing and Switching Practice Lab
English | MPEG4 552x416 | Audio 352kbps | 2.94 GB Genre: Computer Science
The eight-hour hands-on lab portion of the CCIE certification exams is the most rigorous part of becoming CCIE certified. These videos will give you problem-solving knowledge, techniques and confidence to solve scenarios like those given on the exams.
