Having Difficult Conversations
English | .Mp4 | Duration: 2h 17m | 950x536, 23.98 fps | aac, 48000 Hz | 1.39 GB
Genre : elearning
Leadership coach and lnda director of learning and development Britt Andreatta shares her tips and strategies for having difficult conversations. In her four-phase model, you’ll discover the situations that lead up to difficult conversations, decide when the conversation is warranted, prepare for the interaction, and monitor outcomes to ensure success.