Managing IT Outsourcing Performance

English | 256 pages | Business Science Reference (October 15, 2009) | ISBN: 160566796X | PDF | 11.1 MB
Managing IT Outsourcing Performance provides a unique collection of methodologies and tools useful in managing relationships and task execution to help in developing successful IT outsourcing interactions.

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Managing Outsourcing Performance

IT Outsourcing: Concepts, Methodologies, Tools, and Applications

English | 2650 pages | Business Science Reference (July 16, 2009) | ISBN: 1605667706 | PDF | 29.9 MB
Examining the ideas and approaches necessary in deciding to outsource services and functions is a crucial assessment for any company.

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IT Outsourcing Concepts Methodologies Tools Applications

Information Technology Outsourcing Transactions - Process, Strategies, and Contracts

Information Technology Outsourcing Transactions -
Process, Strategies, and ContractsJohn K. Halvey, Barbara M. Melby
John Wiley & Sons, Inc. | ISBN: 0-471-45949-6 | 625 Pages | PDF | 9 MB
Amid an unsteady economic recovery, outsourcing has become both a corporate buzzword and a galvanizing issue for many interest groups since the first publication of this book in 1994. Hardly a day goes by without national and international publications like The Wall Street Journal, The New York Times, Business Week, Time, and The Economist discussing the issue of outsourcing from a strategic, legal, and geopolitical point of view. While CNN’s Lou Dobbs maintains a running list of American companies exporting jobs overseas,1 no less than a dozen federal bills and resolutions meant to curb offshore outsourcing have been proposed,2 and a majority of states have introduced antioutsourcing legislation of one type or another.3 Yet, despite outsourcing’s role as a lightning rod for campaign rhetoric, companies in a wide array of markets increasingly view outsourcing as a means to achieve cost or operational goals and as a tool for operational and cultural transformation.4 As these companies embrace increasingly diverse outsourcing solutions, there has been an attendant need for increasingly sophisticated transaction structures, which, in turn, has brought outsourcing directly within the purview of corporate development groups.

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PDF Information Technology Outsourcing Transactions Process Strategies Contracts

What’s This India Business? Offshoring, Outsourcing, and the Global Services Revolution

What’s This India Business?: Offshoring, Outsourcing, and the Global Services Revolution
Publisher: Nicholas Brealey Publishing | ISBN: 1904838006 | PDF | 238 pages | 5,3 mb

A global services revolution is taking the business world by storm, as India becomes the world s back office provider. From call centers and claims processing to human resources, accounting and even legal operations, service jobs are migrating from the West to India by the thousand each year. While cost reduction is often the initial goal of "offshoring," What s This India Business? clearly demonstrates its real value: increased quality and greater effectiveness. Rich in examples and expert advice, this nuts-and-bolts guide shows what it takes to surge ahead of market trends, build a sustainable new business model, and unleash the power of Indian businesspeople to gain an advantage. This is a practical guide to a dynamic country of a billion people with a complex culture and vibrant business environment, offering proven strategies for working positively with Indian businesses.

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Outsourcing

What’s This India Business? Offshoring, Outsourcing, and the Global Services Revolution

What’s This India Business?: Offshoring, Outsourcing, and the Global Services Revolution
Publisher: Nicholas Brealey Publishing | ISBN: 1904838006 | PDF | 238 pages | 5,3 mb

A global services revolution is taking the business world by storm, as India becomes the world s back office provider. From call centers and claims processing to human resources, accounting and even legal operations, service jobs are migrating from the West to India by the thousand each year. While cost reduction is often the initial goal of "offshoring," What s This India Business? clearly demonstrates its real value: increased quality and greater effectiveness. Rich in examples and expert advice, this nuts-and-bolts guide shows what it takes to surge ahead of market trends, build a sustainable new business model, and unleash the power of Indian businesspeople to gain an advantage. This is a practical guide to a dynamic country of a billion people with a complex culture and vibrant business environment, offering proven strategies for working positively with Indian businesses. Paul Davies takes you behind the scenes to show you how to select the right business partner from the myriad of Indian companies that all seem to present a similar face to the West. He takes you step-by-step through the planning and implementation stages, exposing the hidden costs and benefits, and carefully steering you away from the inherent dangers in offshoring. This straightforward insider s guide is an entertaining introduction to the dynamic cultures of India as well as a challenging book for the new century.


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